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Privacy Policy

This Privacy Policy explains how Verdant Trails collects, uses, and shares personal information when you interact with our website, request services, subscribe to our newsletter, or contact our team. The policy describes choices you can make about your information and how to contact us about privacy matters. Our company is based in the United States and the primary contact address is shown at the end of this policy.

Information we collect

We collect information you provide directly when you use forms, request quotes, book trips, subscribe to updates, or contact us. Typical data includes name, email address, phone number, travel preferences, and billing details when required for bookings. We also collect technical information automatically when you visit the website, such as IP address, browser type, device identifiers, pages visited, and referral data.

How we use information

We use personal information to respond to inquiries, provide services, confirm bookings, send important travel information, and deliver newsletters when subscribed. Technical data helps us maintain site security, improve site performance, and understand how visitors use our content. Where required for bookings, we use billing information to process payments through secure payment partners. We do not sell personal data to third parties.

Cookies and similar technologies

We use cookies and similar technologies to provide essential site functions, remember preferences, and analyze usage. Non-essential cookies are used only with your consent. You can manage cookie choices using the cookie control in the bottom-right corner or through your browser settings. Essential cookies are necessary for features such as form submissions and session security.

Third-party services and links

We may share data with trusted service providers who perform services on our behalf, such as email delivery, analytics, hosting, and payment processing. These providers are contractually restricted from using data for other purposes and are expected to maintain appropriate safeguards. Our site may link to external sites for partner content or resources. Those sites have their own privacy practices, and we encourage you to review their policies before sharing personal information.

Data retention and security

We retain personal information as long as necessary to provide services and comply with legal obligations. When personal data is no longer needed, we securely delete or anonymize it. We implement industry-standard security measures to protect data, including encryption for sensitive information in transit and access controls for stored data. No system is perfectly secure, so if you believe your data has been compromised, please contact us immediately.

Your privacy rights

Depending on your jurisdiction, you may have rights to access, correct, restrict processing, or delete your personal information. You may also object to certain processing and request portability of data you have provided. To exercise any of these rights, contact us at the address below. We will respond to verifiable requests within the timeframe required by applicable law.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child, contact us and we will promptly delete that information.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. When material changes occur, we will post an updated version with a revised effective date. Continued use of our services after updates indicates acceptance of the updated policy.

Contact us

If you have questions about this privacy policy or wish to exercise your privacy rights, contact our privacy team:

Verdant Trails
220 Holloway St, San Francisco, CA 94110, United States
Phone: +1 415 555 0192

For privacy complaints that require escalation, you may use applicable regulatory channels in your jurisdiction. We will cooperate with lawful requests from authorities subject to applicable confidentiality and legal constraints.